PATCH/desk/api/v2/slas/{id}.json
Update a sla.
Update all the given properties for this resource. Any omitted properties will be unchanged.
Path Params
- Name
id
- Type
- integer
- required
- Description
Body Params
SLA represents a SLA.
- Name
businesshours
- Type
- object
- Name
companies
- Type
- array
- Name
createdAt
- Type
- string
- Description
- CreatedAt is a read-only date marking the creation time.
- Name
createdBy
- Type
- object
- Name
customers
- Type
- array
- Name
deletedAt
- Type
- string
- Description
- DeletedAt is a read-only date marking the time of deletion. Is only returned when the object is marked as deleted.
- Name
deletedBy
- Type
- object
- Name
description
- Type
- string
- Name
displayOrder
- Type
- integer
- Name
enabled
- Type
- boolean
- Name
filter_args
- Type
- object
- Description
- RequestCommons allows specifying paging and sorting options. All API endpoints should embed the RequestOrder for consistency.
- Name
id
- Type
- integer
- Name
inboxes
- Type
- array
- Name
name
- Type
- string
- Name
notifications
- Type
- array
- Name
slacompanies
- Type
- array
- Name
slacustomers
- Type
- array
- Name
slainboxes
- Type
- array
- Name
slatags
- Type
- array
- Name
slathreads
- Type
- array
- Name
slaticketpriorities
- Type
- array
- Name
slatickettypes
- Type
- array
- Name
state
- Type
- string
- Description
- State is the status of the object. Typically this will be either active or deleted. When deleted the `deletedAt` and `deletedBy` relationship will be returned.
- Name
tags
- Type
- array
- Name
threads
- Type
- array
- Name
ticketpriorities
- Type
- array
- Name
tickettypes
- Type
- array
- Name
updatedAt
- Type
- string
- Description
- UpdatedAt is a read-only date marking the last updated time. This field is not updated when the object is deleted.
- Name
updatedBy
- Type
- object
Responses
- Code
- 200
- Type
- object
- Schema
- Description
- 200 OK
SLAAPIBody handles the get/create/update request/response for sla.
- Code
- 400
- Type
- object
- Schema
- Description
- 400 Bad Request
Validator hold the validation errors. Typically you shouldn't create this directly but use the New() function.
200 OK
SLAAPIBody
{ "included": { "companies": [ { "address": { "delete": true, "id": 0, "meta": { "additionalProp": "Unknown Type: any" }, "type": 0 }, "avatarPath": "string", "createdAt": "2025-07-07T10:26:43.648Z", "createdBy": { "delete": true, "id": 0, "meta": {