GET/desk/api/v2/tickettemplates/{id}.json

Get a single tickettemplate by id.

The following values are allowed in the includes query parameter:

  • customfields
  • files
  • inboxes
  • tags
  • ticketpriorities
  • ticketstatuses
  • tickettemplatecustomfields
  • tickettypes
  • users
  • all

Path Params

  • Name
    id
    Type
    integer
    required
    Description

Responses

  • Code
    200
    Type
    object
    Schema
    Description
    200 OK
    TicketTemplateAPIBody handles the get/create/update request/response for tickettemplate.
  • Code
    400
    Type
    object
    Schema
    Description
    400 Bad Request
    Validator hold the validation errors. Typically you shouldn't create this directly but use the New() function.

Examples

200 OK

TicketTemplateAPIBody
{  "included": {    "addresses": [      {        "city": "string",        "country": "string",        "firstLine": "string",        "id": 0,        "postalCode": "string",        "secondLine": "string",        "state": "string"      }    ],    "agentsnotified": [      {        "autoFollowOnCC": true,        "avatarURL": "string",        "createdAt": "2024-12-05T12:31:07.261Z",
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