GET/desk/api/v2/ticketsread/{id}.json
GET_v2_ticketsread_{id}.json
Get a single ticketsread by id. Read status is always scoped to the current
user. If you are wanting to find out whether a customer has read a specific
ticket you should use the listing endpoint /api/v2/ticketsread.json with a
filter on ticketId or the ticket endpoint /api/v2/tickets/:id.json and
include ticketsreads to get a list of all of the users who have read the
ticket and the date which they read it.
Path Params
- Name
id- Type
- integer
- required
- Description
Responses
- Code
- 200
- Type
- object
- Schema
- Description
- 200 OK
TicketsReadAPIBody handles the get/create/update request/response for ticketsread.
- Code
- 400
- Type
- object
- Schema
- Description
- 400 Bad Request
Validator hold the validation errors. Typically you shouldn't create this directly but use the New() function.
200 OK
TicketsReadAPIBody
{ "included": { "messages": [ { "agentsNotified": [ { "delete": true, "id": 0, "meta": {}, "type": 0 } ], "archivedTickets_id": { "delete": true, "id": 0, "meta": {}, "type": 0 },