GET/desk/api/v2/tickets/{id}.json
Get a single ticket by id.
The following values are allowed in the includes query parameter:
- agentsnotified
- businesshours
- companies
- companycustomers
- contacts
- customers
- customerticketsreads
- customfieldoptions
- customfields
- files
- happinessratingoptions
- happinessratings
- inboxes
- likes
- messages
- notifications
- pinnednotes
- reactions
- reviewcomments
- scheduledemails
- sentiments
- tags
- threademailrefs
- threadreactions
- ticketactivities
- ticketpriorities
- ticketreviews
- tickets
- ticketsources
- ticketstatuses
- tickettypes
- timelogs
- users
- all
Path Params
- Name
id- Type
- integer
- required
- Description
Responses
- Code
- 200
- Type
- object
- Schema
- Description
- 200 OK
TicketAPIBody is the request/response format for the API
- Code
- 400
- Type
- object
- Schema
- Description
- 400 Bad Request
Validator hold the validation errors. Typically you shouldn't create this directly but use the New() function.
200 OK
TicketAPIBody
{ "delayed": true, "included": { "addresses": [ { "city": "string", "country": "string", "firstLine": "string", "id": 0, "postalCode": "string", "secondLine": "string", "state": "string" } ], "agentsnotified": [ { "autoFollowOnCC": true, "avatarURL": "string",