Known issues with Teamwork.com API

Background context: Previously if a user didn't have their working hours set, we would return fake 8h Monday to Friday. The idea was that when the user clicked on 'Save' this would also save those 8h in the database.

There were cases where a users profile was never updated and this was causing inconsistencies with other parts of Teamwork.com as the working hours appeared as 0 hours per day.

Recent rollout: We have made a change in a code rollout that will make sure that hours will be added to the DB as soon as a profile is saved.

What should I do: If you notice that working hours is not being returned for selected users. Take note of their user id > follow the steps to edit a users details and save. You don't need to alter anything for the working hours to be added to the DB.